Who we are
www.galaxygoods.in
Glaxay Goods is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.
1. Information We Collect
When you visit or make a purchase from Galaxy Goods, we collect the following information:
a) Personal Information
We collect the following personal details from you:
- Full Name
- Shipping Address (used strictly for delivering your products)
- Phone Number (used to contact you regarding your orders or delivery)
- Email Address (used to send order confirmations, invoices, and updates)
b) Order Information
We also collect:
- Products added to your cart
- Billing address
- Order history
- Payment method (handled via Razorpay; we do not store your card details)
c) Device and Usage Information
When you browse our site, we automatically collect certain information such as:
- IP address
- Browser type and version
- Time zone
- Cookies (see Section 6 below)
2. How We Use Your Information
We use the information collected for the following purposes:
- To process your orders and deliver the products
- To contact you via phone or email for order confirmations, updates, or delivery issues
- To improve our website and customer experience
- To send order-related emails and promotional emails (only with your consent)
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share it with trusted third parties only for the following purposes:
a) Payment Processing
We use Razorpay to securely process your payments. Razorpay may collect your payment details such as card number, UPI ID, or bank account during checkout. We do not store any of your financial information on our servers.
Please refer to Razorpay’s Privacy Policy for more information.
b) Shipping and Delivery
Your name, address, and phone number are shared with our delivery partners to ensure successful order delivery.
c) Technical & Analytical Tools
We may use tools like Google Analytics or similar services to analyze website performance and customer behavior. These services may collect non-personal, aggregated data.
4. Data Security
We take reasonable technical and organizational measures to protect your personal information from loss, misuse, unauthorized access, and alteration. All payments are encrypted and securely processed via Razorpay.
5. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Correct or update your details
- Delete your data (subject to order history and legal obligations)
For such requests, please email us at [YourSupportEmail@example.com].
6. Cookies
We use cookies and similar tracking technologies to:
- Maintain session information
- Track cart activity
- Understand how users interact with our website
You can control or disable cookies through your browser settings.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our site after any changes indicates your acceptance of the updated policy.
8. Contact Us
For any questions or concerns regarding this policy, please contact us:
Email: [YourSupportEmail@example.com]
Phone: [Your Contact Number]
Address: [Your Business Address]
